Shipping Policy

Hola! All orders are processed within 2 to 3 days. After receiving your order confirmation email, you will receive another notification once your order has shipped. Shipping times in North America are 5-7 business days after a 48-72 hour processing time.

Sometimes things are not in our control, but we will do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the postal service. Once package is dropped off at mail carriers location and is scanned in we no longer have control over how long the package will take to arrive. We are not liable or responsible for any delays, re-routes, or failed deliveries of your package. 

As always, we want to make sure you receive the order that you paid for so please contact us at alma@lunavelacandleco.com if you ever have any concerns with the status of your order.